Nicholas Moore

Web Developer

Look Who’s Talking: The Rise of Chatbots in Customer Interaction

Every morning, I have a conversation with a polar bear. It’s an admittedly one-sided and sometimes repetitive conversation, but UXDesign’s chatbot is a simple, unique and fun way to keep up with the trends in user experience and design. A small snippet of an exchange. So why should you care? Because 2017 could be the year chatbots become a viable solution for brand communication. In fact, they’ve already started appearing on websites as a simple interface to provide information to users. I... Read More

Look Who’s Talking: The Rise of Chatbots in Customer Interaction

Every morning, I have a conversation with a polar bear. It’s an admittedly one-sided and sometimes repetitive conversation, but UXDesign’s chatbot is a simple, unique and fun way to keep up with the trends in user experience and design. A small snippet of an exchange. So why should you care? Because 2017 could be the year chatbots become a viable solution for brand communication. In fact, they’ve already started appearing on websites as a simple interface to provide information to users. I... Read More

Bending Reality To Engage Your Customers

When we spoke on whether emerging technologies were hype or an opportunity, one of the trends that skewed more toward opportunity was virtual (VR) and augmented reality (AR). According to the Gartner Hype Cycle 2016 report, though still at least five years out from reaching their full potential, these technologies are on the cusp of climbing the plateau to becoming a productive investment. Source: Unsplash Andrew Robles How these trends can be utilized in the advertising space was the focal poin... Read More